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Terms of Use

  1. Important Notice

    1. These terms apply to your interaction with FHA KITCHEN UK either (I) directly via our website namely  . Our site gives you the chance to register for the latest news, competitions and promotions from FHA KITCHEN UK. By using the site and/or registering with us you agree that you have read, understand and accept these terms. 
    2. These terms should be read in conjunction with the Privacy Policy  for the site which tells you how we collect and use personal data you provide to us or which we collect.
    3. By accessing or using the site you confirm you have read, understood and agree to be legally bound by these terms, our Privacy Policy in their entirety each time you access the site. If you do not agree to these terms and/or the Privacy and Cookies Policy, please do not use the site.
    4. Use of this site is restricted to those aged 13 and over. If you are under the age of 13, please stop using this site immediately.

Information about us

    1. This site is operated by FHA ASSOCIATE Limited trading as FHA KITCHEN UK.
    2. We are registered in Scotland under company number SC476081 and our registered office is at 27 Kettehills Crescent, Aberdeen. AB16 5TA


Use of the site

    1. You may use this site for lawful purposes only. You must not use the site in any way that breaches any applicable local, national or international law or regulation or which is in any way unlawful or fraudulent.
    2. You are allowed to access, download and print the materials on this site for your own personal, non-commercial use only provided you keep intact any copyright or property names.
    3. You must not:
  •  copy (including storing and downloading), distribute, publish, alter, adapt, create derivative works from, or otherwise use the material on this site, either in whole or in part except as expressly permitted above;
  • remove any copyright, trademark or other intellectual property notices;
  • use the site to transmit or procure the sending of any unsolicited or unauthorised spam or advertising material;
  • seek to interfere or damage the site or its content;
  • access or print any or all parts of the site for any commercial purpose and must get our permission before using it for commercial purposes;
  • frame, embed, harvest or link to this site or its content or use the material on this site, or any part of it, on any other site or social media platform; without first obtaining express written consent from us.


    1. We endeavour to ensure that the material contained on the site is accurate and complete at the date first published. However, we cannot guarantee this and you should recognise that information contained on this site may become out of date over time.
    2. We reserve the right to alter, remove or update materials and information on the site at any time without notice.

 Availability of the site

    1. We reserve the right to suspend access to all or part of the site or close it indefinitely without notice. Access may be terminated or suspended either in relation to specific users or to all users.
    2. To the extent permitted by law we accept no liability if the site becomes either temporarily or permanently unavailable.
    3. In addition, we do not warrant that the functions or materials on or accessed from, this site shall be uninterrupted or free from errors.

Changes to these terms

    1. We reserve the right to change or update our terms and conditions, and/or any part thereof including for promotions and at any time at any time without notice.
    2. It is your responsibility to check the terms regularly in order to be aware of any changes which are made to them.
    3. The most recent version of our terms and conditions will be located on the site so you should check these regularly. These terms and conditions are dated 01/07/2020


    1.  We are the owner or licensee of all intellectual property rights in the site and in the materials and consent which appear on this site. This includes but is not limited to the text, photographs, images, graphics, illustrations, designs, written and other material including the program and code. Our rights include trademarks, copyright, design rights and all other intellectual property rights and all our rights are reserved.  
    2. If you acquire any rights in or to the site or materials on it, you agree to assign those rights, on a worldwide basis, to us and unconditionally and irrevocably to waive all moral rights you may have acquired.

Viruses and hacking

    1. We do not warrant that the site, its content or the server(s) that make it available are error or virus free or free of other harmful components or that your use of this site will be uninterrupted. You are accessing this site at your own risk and to the extent permitted by law and subject to clause 12.1 we will not be liable for any loss or damage suffered by you as a result of viruses or other harmful material which you access from this site.
    2. You are solely responsible for ensuring that you have suitable equipment and security and virus protection in place before using the site.
    3. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server computer or database connected to our site.
    4. You must not introduce viruses, trojan horses, worms, logic bombs, spyware, adware or other harmful materials to this site which may adversely affect the operation of any computer or program or this site.


If you register there are parts of the site which can only be accessed by users who we have given a password. Please see the registration section of these terms concerning passwords.

Our liability

    1. If we fail to comply with these terms including the promotion terms, we are only responsible for any loss or damage you suffer that is a foreseeable result of our breach of the terms or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach. We do not accept liability for any loss or damage which was not foreseeable.
    2. Neither of us shall be responsible for any breach of these terms and conditions caused by circumstances beyond our reasonable control.
    3. To the extent we may lawfully do so we exclude liability for any implied terms and conditions including those implied by statute, common law or the law of equity.
    4. However, nothing in these terms shall affect our liability for death or personal injury caused by our negligence, nor our liability for fraud or serious misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.Nothing in these terms affect your legal rights as a consumer. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.


    1. If any of the terms or conditions is or becomes invalid or contravenes any law then the remaining provisions shall not be affected.
    2. It is intended that the site will be used by persons resident in the United Kingdom and Channel Islands.
    3. These terms are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts. However please note you may be able to bring proceedings in other jurisdictions. 
    4. No waiver shall constitute a waiver of any other terms.  No failure by us to exercise a remedy shall constitute a waiver to subsequently exercise any remedy.

Contact us/ feedback/ complaints

    • To contact us please complete our online form, selecting the relevant reason for contact, which you can find here.  This will be forwarded to the relevant member of our team to respond to you.


    • This paragraph sets out the general terms and conditions applicable to our vouchers. Every voucher issued may also have additional specific terms and conditions and you should read these carefully because they differ with each offer/promotion.
    • FHA KITCHEN reserves the right to change the terms of any voucher or other promotion or cancel such promotions at any time at its discretion. We will let you know of any changes on our site.
    • Only original vouchers must be presented and are invalid if altered, copied, damaged or defaced. Duplicates are not accepted or valid.


Gift cards

    • Gift cards may be used. They can be used in full or part payment for food and drink and are valid for 18 months from the date loaded. Gift cards should be treated as cash; FHA KITCHEN cannot reimburse monies lost due to mislaid, stolen or damaged cards.
    • Gift Cards can be purchasing online via our Business Partner, separate Terms, Privacy and Cookies Notices and Policies apply


Specific promotion terms

  1. Our promotions cannot be used in conjunction with any other promotions, offers, discounts or codes.
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